MyMi account deletion
You can delete your MyMi account and all related data at any time.
Fastest way — from the app
1. Open the MyMi app on your phone
2. Open the menu (☰ at the top)
3. Tap the last option: “Delete Account”
4. Confirm in the two required steps
Deletion is immediate and permanent.
Alternatively: by email
If you no longer have access to the app or your phone, please email [email protected] from the email address associated with your account, with the subject line “Delete MyMi Account.” We will take care of this within 30 days and send you a confirmation.
What gets deleted
When you delete your account, the following items will be permanently deleted:
- your email address and profile information (language, newsletter preferences);
- data from configured MyMi devices, including the child’s name and gender;
- the positions recorded during alarms;
- members and invitations;
- the feedback you’ve submitted and the statistical data associated with your account.
We do not retain copies of your data after deletion, except as may be necessary to comply with legal obligations.
⚠️ Please note:
Without an account, the MyMi anti-abandonment device cannot function:
The app will no longer receive the pillow’s status and will not be able to trigger alarms. You can reuse the device in the future by creating a new configuration from the app (previous data will not be recoverable).
If you have any questions: [email protected]